Can AnswerFirst dial 9-1-1 for a caller?

The answer is no, and here is why:

When 9-1-1 (911) is dialed, the call is routed to the local emergency center serving the area the person is calling from. Since we would be calling on behalf of someone else not in our area, the call would not route correctly. If you have questions or wish to discuss further, please contact us at 1-800-435-9332.

RECOMMENDED ARTICLES

Answers to Common Support Questions

Understanding Your Invoice

With AnswerFirst, there are no suprises. You will not find any hidden fees on your invoice. 
Read More

Can AnswerFirst Dial 9-1-1 for a Caller?

No, because when 9-1-1 is dialed, the call is routed to the local emergency center, meaning our calls would not route correcrly.
Read More

Setting Up Your Client Web Access (CWA) Account

The Client Web Access (CWA) portal is designed to empower our customers with secure, comprehensive control over their accounts.
Read More

New Client Web Acess (CWA) Video Tutorials

To learn more about your CWA portal, we have created a series of short videos to help you understand abnd navigate the platform. 
Read More