Knowledgebase Articles
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Answers to Common Support Questions
Understanding Your Invoice
With AnswerFirst, there are no suprises. You will
                            not find any hidden fees on your invoice. 
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                    Can AnswerFirst Dial 9-1-1 for a Caller?
No, because when 9-1-1 is dialed, the call is
                            routed to the local emergency center, meaning our calls would not route correcrly. 
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                    Setting Up Your Client Web Access (CWA) Account
The Client Web Access (CWA) portal is designed to
                            empower our customers with secure, comprehensive control over their accounts. 
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                    New Client Web Acess (CWA) Video Tutorials
To learn more about your CWA portal, we have
                            created a series of short videos to help you understand abnd navigate the platform. 
                        
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